Uber told us typing the word 'STOP' would prevent getting further texts. They also added that consumers are not at risk because 'the text is sent to verify the phone number before creating an account.' which cannot be created 'without first confirming you own the phone number entered in the sign up process.' It is here you can put in any non-emergent issues you are encountering with an Uber driver (like the aforementioned body odor issue) Just enter the issue into the ‘Describe your Rider issue’ box and click the search button to get help.North Texas Doctor Spends Two Weeks in Syria, Turkey Following Historic Earthquake WHAT ARE THE HELP OPTIONS FOR THE UBER PASSENGER?įor basic customer service only, there is the only Uber Customer Help website available. This number is not even on the Uber website!Īpparently, this number was provided due to driver demand for the option of receiving support by phone for any questions, emergency and non-emergencies. No such number is in the app the customer uses. The above number is also in the Uber DRIVER version of the Uber app. If an accident occurs or an unsafe situation arises during the rideshare, the above number is the one the Uber DRIVER needs to call. Did you catch that important fact just now? THIS NUMBER IS FOR THE DRIVER ONLY! Yes, this is the telephone number for Uber Driver Support, so the customer in this case is the Uber driver only. The Uber Driver Support number is (800) 593-7069. Uber does indeed have another number that can be called where an Uber support operator can be contacted 24 hours a day, 7 days a week.

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